Privacy Policy

This privacy policy is correct as of the 15th of January 2023.

 

  1. Introduction

This privacy policy ("Policy") explains how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA). By using our service, you consent to collecting, using, and disclosing your personal data as described in this Policy.

  1. Information We Collect

We may collect personal data such as your name, contact information, and information about your use of our service. This information is collected through various means, including but not limited to the following:

  • WhatsApp 
  • Contact forms on our website
  • Email correspondence
  • Social media interactions
  • Surveys and feedback forms
  1. Use of Personal Data

The personal data we collect is used for the following purposes:

  • To provide and improve our service
  • To contact you with service-related announcements
  • To respond to your inquiries or requests
  • To conduct surveys and research for service improvement
  • To analyse the usage of our service
  1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

  1. Data Security

We take appropriate measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to the following:

  • Encryption of personal data
  • Firewalls and intrusion detection systems
  • Regular security audits
  1. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to request correction or deletion of your personal data
  • The right to object to the processing of your personal data
  • The right to data portability
  • The right to withdraw your consent to our use of your personal data

If you wish to exercise any of these rights, please get in touch with us via WhatsApp.

  1. Third-Party Services

We may share personal data with third-party service providers for the purpose of providing our service. These third-party service providers are required to protect personal data in accordance with GDPR and the DPA.

  1. Changes to this Policy

We may update this Policy from time to time. Any changes will be posted on our website.